FAQ

Got questions? Grandma's Got Answers

Wondering about allergens, delivery, or custom orders? You'll find all the answers here. If you still need help, just pop Grandma a message - she's always happy to chat before placing your order.

Do your products contain allergens?

All allergen information is listed on each product page.  If you have a specific concern, please contact us before ordering - we're always happy to help

How long do sweets stay fresh?

All sweets are packed fresh for maximum freshness. Most mixes last several months when stored on a cool, dry place.

Do you offer custom orders?

Yes - whether it's a birthday, wedding, corporate gift, baby shower, or themed event, Grandma loves creating something special just for you.

How long does delivery take?

Orders are usually dispatched within 1-3 days. Delivery times vary depending on Royal Mail, but most parcels arrive within 2 - 5 days.

Do you offer local pickup?

Yes - If you're local to Walton-on-the-Naze, you can arrange a collection time.

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