Shipping policy

Shipping Policy

At Grandma's Sweet Cupboard, we carefully package and ship our delicious sweet treats to ensure they arrive fresh and ready to enjoy.

Shipping Zones

We ship to the following locations:

• United Kingdom
  • Standard and Express delivery available
• European Union
  • Standard international delivery
• International
  • Standard international delivery to selected countries

Delivery Times

• UK Standard: 3-5 business days
• UK Express: 1-2 business days
• EU Standard International: 7-14 business days
• International Standard: 10-21 business days

Please note that delivery times are estimates and may vary due to customs processing, courier delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. You'll see the exact cost before completing your purchase.

Order Processing

Orders are typically processed within 1-2 business days. You'll receive a confirmation email when your order ships, including tracking information where available.

Packaging

We take special care to package our sweet treats securely to maintain freshness and prevent damage during transit. All items are carefully wrapped and protected.

Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country. These charges are not included in our shipping costs.

Delivery Issues

If your order doesn't arrive within the estimated timeframe, please contact us at grandmassweetcupboard@gmail.com and we'll help track down your package.

Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or failed delivery attempts, we'll contact you to arrange reshipment. Additional shipping charges may apply.